#tvc-root{--navy:#15153a;--wa-head:#008069;--wa-green:#25d366;--out:#d9fdd3;--in:#fff;--bg:#efeae2;--tick:#53bdeb;--meta:#667781;--txt:#111b21;--line:#e4e6ec;font-family:'Inter',system-ui,-apple-system,"Segoe UI",Roboto,sans-serif}#tvc-root *{box-sizing:border-box}.tvc-launch{position:fixed;right:24px;bottom:24px;z-index:99998;width:62px;height:62px;border-radius:50%;padding:0;border:0;cursor:pointer;background:#fff;box-shadow:0 10px 30px rgba(21,21,58,.28),0 2px 8px rgba(21,21,58,.16);transition:transform .16s,box-shadow .16s}.tvc-launch:hover{transform:translateY(-2px) scale(1.04);box-shadow:0 16px 38px rgba(21,21,58,.34)}.tvc-launch .face{width:100%;height:100%;border-radius:50%;object-fit:cover;display:block;border:2.5px solid #fff}.tvc-launch .dot{position:absolute;right:1px;bottom:3px;width:13px;height:13px;border-radius:50%;background:#25c366;box-shadow:0 0 0 2.5px #fff;animation:tvcdot 2.6s ease-out infinite}@keyframes tvcdot{0%{box-shadow:0 0 0 2.5px #fff,0 0 0 0 rgba(37,195,102,.5)}70%{box-shadow:0 0 0 2.5px #fff,0 0 0 10px rgba(37,195,102,0)}100%{box-shadow:0 0 0 2.5px #fff,0 0 0 0 rgba(37,195,102,0)}}@media(prefers-reduced-motion:reduce){.tvc-launch .dot{animation:none}}.tvc-teaser{position:fixed;right:24px;bottom:98px;z-index:99997;max-width:272px;background:#fff;color:#15153a;font-family:'Inter',system-ui,sans-serif;font-size:14px;line-height:1.5;font-weight:500;padding:13px 34px 13px 16px;border-radius:14px;border:1px solid #e4e6ec;box-shadow:0 14px 36px rgba(21,21,58,.18);cursor:pointer;opacity:0;visibility:hidden;transform:translateY(8px);transition:opacity .25s,transform .25s,visibility .25s}.tvc-teaser.show{opacity:1;visibility:visible;transform:none}.tvc-teaser:after{content:"";position:absolute;right:22px;bottom:-7.5px;width:14px;height:14px;background:#fff;border-right:1px solid #e4e6ec;border-bottom:1px solid #e4e6ec;transform:rotate(45deg)}.tvc-teaser:hover{box-shadow:0 18px 42px rgba(21,21,58,.26)}.tvc-teaser .tx{position:absolute;top:6px;right:6px;width:22px;height:22px;border:0;border-radius:50%;background:#eef0f4;color:#5b5c66;font-size:14px;line-height:1;cursor:pointer;display:flex;align-items:center;justify-content:center}.tvc-teaser .tx:hover{background:#e0e2ea;color:#15153a}@media(max-width:560px){.tvc-launch{right:16px;bottom:18px;width:56px;height:56px}.tvc-teaser{right:16px;bottom:84px;max-width:232px;font-size:13.5px}}.tvc-panel{position:fixed;right:24px;bottom:24px;z-index:99999;width:380px;max-width:calc(100vw - 32px);height:580px;max-height:calc(100vh - 120px);background:var(--bg);border-radius:18px;overflow:hidden;box-shadow:0 30px 80px rgba(11,20,26,.38),0 2px 8px rgba(11,20,26,.18);display:none;flex-direction:column;border:1px solid rgba(255,255,255,.6)}.tvc-panel.open{display:flex;animation:tvcpop .22s cubic-bezier(.2,.8,.3,1)}@keyframes tvcpop{from{opacity:0;transform:translateY(14px) scale(.98)}to{opacity:1;transform:none}}.tvc-head{background:linear-gradient(135deg,#00937a 0%,#008069 55%,#00674f 100%);color:#fff;padding:12px 14px;display:flex;align-items:center;gap:11px;flex-shrink:0;box-shadow:0 2px 10px rgba(0,103,79,.25);position:relative;z-index:1}.tvc-head .av{width:40px;height:40px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 3px 8px rgba(0,0,0,.18)}.tvc-head .av svg{width:22px;height:22px;display:block}.tvc-head .av img{width:100%;height:100%;border-radius:50%;object-fit:cover;display:block}.tvc-head .av{overflow:hidden}.tvc-hmeta{min-width:0}.tvc-head .t{font-weight:700;font-size:15.5px;line-height:1.25;letter-spacing:.1px}.tvc-head .s{font-size:12px;color:#d6efe8;min-height:15px;display:flex;align-items:center}.tvc-head .s .dot{width:7px;height:7px;border-radius:50%;background:#46e08a;margin-right:6px;box-shadow:0 0 0 2px rgba(255,255,255,.18)}.tvc-head .s.typing{color:#c9f3d4;font-style:italic}.tvc-head .s.typing .dot{display:none}.tvc-head .x{margin-left:auto;background:rgba(255,255,255,.12);border:0;color:#eafaf5;font-size:20px;cursor:pointer;line-height:1;width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;transition:background .15s}.tvc-head .x:hover{background:rgba(255,255,255,.24)}.tvc-body{flex:1;overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;padding:14px 12px 6px;display:flex;flex-direction:column;gap:4px;background-color:var(--bg);background-image:radial-gradient(rgba(0,0,0,.018) 1px,transparent 1px);background-size:22px 22px}.tvc-row{display:flex;width:100%}.tvc-row.me{justify-content:flex-end}.tvc-msg{position:relative;max-width:82%;padding:6px 9px 5px;border-radius:9px;font-size:14.2px;line-height:1.42;color:var(--txt);box-shadow:0 1px .5px rgba(11,20,26,.13);white-space:pre-wrap;word-wrap:break-word;margin-top:5px}.tvc-msg.bot{background:var(--in);border-top-left-radius:2px}.tvc-msg.me{background:var(--out);border-top-right-radius:2px}.tvc-msg.bot:before,.tvc-msg.me:before{content:"";position:absolute;top:0;width:9px;height:11px}.tvc-msg.bot:before{left:-7px;background:radial-gradient(circle at bottom right,transparent 11px,var(--in) 0)}.tvc-msg.me:before{right:-7px;background:radial-gradient(circle at bottom left,transparent 11px,var(--out) 0)}.tvc-msg a{color:#027eb5;text-decoration:underline}.tvc-msg .meta{float:right;margin:6px 0 -2px 10px;font-size:10.5px;color:var(--meta);line-height:1;white-space:nowrap}.tvc-msg .meta .tick{color:var(--tick);font-weight:700;letter-spacing:-2px;margin-left:2px}.tvc-typing{display:inline-flex;gap:4px;align-items:center;background:var(--in);border-radius:9px;border-top-left-radius:2px;padding:11px 12px;margin-top:5px;box-shadow:0 1px .5px rgba(11,20,26,.13);align-self:flex-start}.tvc-typing span{width:7px;height:7px;border-radius:50%;background:#9aa6ad;animation:tvcblink 1.3s infinite both}.tvc-typing span:nth-child(2){animation-delay:.2s}.tvc-typing span:nth-child(3){animation-delay:.4s}@keyframes tvcblink{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}.tvc-pc{padding:12px 14px 6px;display:flex;flex-direction:column;gap:8px}.tvc-pc-intro{margin:2px 2px 4px;font-size:14.5px;line-height:1.45;color:var(--txt)}.tvc-pc-f{border:1px solid #d4d8dd;border-radius:10px;padding:12px 13px;font-size:14.5px;outline:none;background:#fff;color:var(--txt)}.tvc-pc-f:focus{border-color:var(--wa-head);box-shadow:0 0 0 3px rgba(0,128,105,.12)}.tvc-pc-err{min-height:16px;color:#b32d2e;font-size:12.5px;margin-top:-4px}.tvc-pc-go{margin-top:2px;border:0;border-radius:10px;background:var(--wa-head);color:#fff;font-weight:600;font-size:15px;padding:12px 14px;cursor:pointer}.tvc-pc-go:hover{filter:brightness(.97)}.tvc-pc-note{margin:4px 2px 0;font-size:11px;color:var(--meta);line-height:1.4}.tvc-actions{display:flex;flex-wrap:wrap;gap:7px;padding:6px 12px 4px;background:var(--bg)}.tvc-actions a{font-size:12.5px;font-weight:600;text-decoration:none;border:1px solid #cfe9e2;background:#fff;color:var(--wa-head);border-radius:999px;padding:7px 13px}.tvc-actions a.wa{background:var(--wa-green);border-color:var(--wa-green);color:#fff}.tvc-actions a:hover{filter:brightness(.97)}.tvc-cf{background:var(--bg);padding:6px 12px 2px;display:flex;justify-content:center}.tvc-cf:empty{display:none}.tvc-cf iframe{border-radius:8px}.tvc-foot{display:flex;gap:8px;align-items:center;padding:9px 11px;background:#f0f2f5;flex-shrink:0;border-top:1px solid #e6e8ec}.tvc-foot input{flex:1;border:1px solid #e2e5ea;border-radius:22px;padding:11px 15px;font-size:14px;outline:none;background:#fff;transition:border-color .15s,box-shadow .15s}.tvc-foot input:focus{border-color:var(--wa-head);box-shadow:0 0 0 3px rgba(0,128,105,.12)}.tvc-foot button{width:44px;height:44px;flex-shrink:0;border:0;border-radius:50%;background:linear-gradient(135deg,#00937a,#00674f);color:#fff;font-size:18px;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 4px 10px rgba(0,103,79,.3);transition:transform .12s}.tvc-foot button:hover:not(:disabled){transform:scale(1.06)}.tvc-foot button:disabled{opacity:.45;cursor:default;box-shadow:none}.tvc-disc{font-size:10px;color:var(--meta);text-align:center;padding:4px 8px 7px;background:#f0f2f5}@media(max-width:560px){.tvc-panel{right:8px;left:8px;width:auto;bottom:16px;height:calc(100vh - 80px)}}.tvc-disc .tvc-human{color:#008069;font-weight:600;text-decoration:none}.tvc-disc .tvc-human:hover{text-decoration:underline}.tvc-disc .tvc-human-wrap{display:none}.tvc-disc.warm .tvc-human-wrap{display:inline}.tvc-tblwrap{overflow-x:auto;-webkit-overflow-scrolling:touch;margin:4px 0 2px}.tvc-tbl{border-collapse:collapse;width:100%;font-size:12px;line-height:1.35}.tvc-tbl th,.tvc-tbl td{border:1px solid #d9dbe4;padding:5px 7px;text-align:left;vertical-align:top}.tvc-tbl thead th{background:#f1f3f7;color:#15153a;font-weight:700;white-space:nowrap}.tvc-tbl tbody tr:nth-child(even){background:#fafbfc}