Don’t jump to the solution
“A problem well stated is a problem half solved.”
— Charles Kettering
One of the most valuable skills an engineer can develop is also one of the least discussed: the ability to properly define a problem before attempting to solve it.
Yet this is precisely where many debugging efforts begin to go wrong.
The moment a system fails, the natural instinct is to take action. A driver isn’t loading. A process is crashing. A network connection is dropping. The pressure to restore normalcy creates an overwhelming urge to start changing things immediately. Logs are scanned, configurations are modified, patches are applied, and commands are executed—all in the hope that one of them will magically make the problem disappear.
Unfortunately, urgency often becomes the enemy of understanding.
A fix applied to a problem that has not yet been understood rarely solves anything. More often, it simply moves the issue elsewhere, disguises the symptoms temporarily, or introduces a new set of complications that surface later. Many engineers discover, sometimes after hours or days of effort, that they have spent more time chasing assumptions than investigating facts.
Raghu Bharadwaj
His writing style encourages curiosity and helps readers discover fresh perspectives that stick with them long after reading
What separates experienced engineers from everyone else is not necessarily their ability to arrive at solutions faster. In many cases, it is their willingness to slow down at the beginning. They understand that a problem is not an emergency to be suppressed but an investigation to be conducted.
This distinction is subtle but important.
When we treat a problem as an emergency, our attention immediately shifts toward finding a remedy. We begin asking, “What should I do?” before asking, “What exactly is happening?” The consequence is that we start building solutions around symptoms rather than causes. A kernel panic becomes the problem. A failed connection becomes the problem. A boot failure becomes the problem.
In reality, these are merely observations. They are evidence. They are clues pointing toward the actual problem, not the problem itself.
The first responsibility of an engineer is therefore not to fix but to understand.
A surprisingly effective technique is to force yourself to describe the problem in one plain sentence before touching anything. Not a paragraph. Not a theory. Not a suspected root cause. Just a factual statement describing what is being observed.
This simple exercise creates clarity. It forces you to separate what you know from what you believe. It helps eliminate assumptions that often sneak into the investigation without being noticed. More importantly, it creates a shared understanding when discussing the issue with colleagues or team members.
Many difficult debugging sessions become dramatically easier once the problem has been clearly articulated. The act of defining the problem frequently reveals gaps in understanding that would otherwise remain hidden beneath layers of speculation.
Another trap engineers frequently fall into is becoming attached to the first explanation that comes to mind. Human beings naturally look for patterns. If a symptom resembles something we encountered in the past, we immediately assume the same cause is responsible. While experience is valuable, it can also create bias. Once a theory takes hold, every piece of evidence begins to get interpreted through that lens, even when the facts suggest otherwise.
Experienced engineers are careful not to fall in love with their first hypothesis. They gather evidence patiently. They challenge their own assumptions. They allow the system to reveal the answer rather than attempting to force the answer onto the system.
This mindset becomes increasingly important as systems grow more complex. Modern Linux-based products, embedded systems, distributed applications, and AI-enabled devices contain layers of software and hardware interacting in ways that are often difficult to predict. In such environments, guessing becomes expensive. A disciplined investigative approach becomes essential.
The engineers who consistently solve difficult problems are rarely the ones who rush toward solutions. They are the ones who spend time understanding the terrain before taking a step. They know that a few minutes invested in framing the problem correctly can save hours of wandering in the wrong direction.
In an industry that celebrates speed, there is tremendous value in learning when to slow down. Before reaching for the keyboard, before searching for fixes, and before implementing changes, take a moment to ask a simple question:
“Can I clearly state the problem?”
If the answer is no, the investigation has not yet begun.
And as Charles Kettering wisely observed, a problem well stated is already halfway solved.
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